Return & Refund Policy

We are committed to ensuring your satisfaction with the courses offered on our platform. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Returns and Refunds

  1. Digital Courses and Subscriptions
    • Refund requests must be made within [insert timeframe, e.g., 7 or 14 days] from the date of purchase.
    • Refunds are only available if:
      • Less than [e.g., 10% or 20%] of the course content has been accessed or completed.
      • The course was purchased by mistake or is proven to be defective.
  2. Promotional and Discounted Items
    • Courses purchased during sales or with promotional discounts are not eligible for refunds unless required by local laws.
  3. Subscription Plans
    • Refunds for subscriptions are processed on a pro-rata basis if canceled before the renewal date.

How to Request a Refund

  1. Contact our support team at [……………………] with the following details:
    • Your full name
    • Order number
    • Reason for the refund request
  2. Our team will review your request within [insert timeframe, e.g., 3–5 business days] and inform you of the outcome.

Non-Refundable Scenarios

  • Failure to use the course without technical issues from our platform.
  • Misunderstanding of course content or objectives (details are provided in the course description).
  • Refund requests beyond the specified timeframe.

Refund Process

  • Approved refunds will be processed to the original payment method.
  • It may take [insert timeframe, e.g., 5–10 business days] for the funds to reflect in your account, depending on your payment provider.

Need Help?

For questions or assistance, please contact us at [Insert Contact Information]. We are here to help!